All our products are automatically activated only a few minutes after your order (except if payment by bank transfer, then 2 to 5 business days). All the relevant information regarding your account and your product will be sent to your email instantly.
We don't charge any activation or installation fee. Also, there are no hidden fees on any of our products. The price shown during your order (ex. VAT) will be the one paid at the end.
Yes! You can change your mind and get a full refund within 10 days, no questions asked. It applies to all our web hosting, reseller hosting and CloudVPS products. Transfer, registration and renewal of domain names are non-refundable (unless they fail).
All our servers are physically located in France. Our offices are located in Paris.
We currently accept the following payment methods : VISA/MasterCard/AmEx Card, PayPal, Payza, Skrill, Micropayment (Phone billing, NeoSurf and Internet+), Bank transfer and Bitcoin
Yes you can instantly upgrade your plan at anytime by just paying the difference directly from your client area.