Knowledgebase

To block emails from a specific email address, you must add an email filter in your cPanel.

To block a specific email from all of your email accounts:

1. Log in to cPanel.
2. Under Email Management Tools, click on Account Level Filtering.
3. Under Create Filter,
   
4. Enter the following information:
   1. Filter Name: any name you wish to use.
   2. Under Rules: From - equals - EMAIL (EMAIL should be the address you wish to block).
   3. Actions: Discard Message.
5. Click on Activate

To block a specific email from on only one of your email accounts:

1. Log in to cPanel.
2. Under Email Management Tools, click on User Level Filtering.
3. Next to the email address you want to affect, click Manage Filters.
4. Under Create Filter, click on Create a new filter.
5. Enter the following information:
   1. Filter name: any name you wish to use.
   2. Under Rules: From - equals - EMAIL (EMAIL should be the address you wish to block).
   3. Actions: Discard Message.
6. Click on Activate