Knowledgebase

You can use your email account with email management software such as Outlook, Windows Mail, Thunderbird, Apple Mail, IPhone, and countless others. Although each application is different, they all have a similar interface to manage your accounts. When using this interface, you will have to enter the following information:

• POP3 or IMAP Server (Incoming Mail Server): mail.yourdomain.com (replace yourdomain.com with your own domain name).
• SMTP Server (Outgoing Mail Server): Use your ISP's SMTP server.
• Username : your full email address.
  Note: do NOT use your cPanel username here.
• Password: the one you used when creating your email account.
  Note: do NOT use your cPanel password here.

Avanced settings (needed only if you are experiencing issues with the default settings):

• Authentication: If available, enable the authentication process when sending messages, using the same username and password as for incoming messages.
• SMTP Port (Outgoing mail port): 25 or 26.
  Note: this setting should only be set if mail cannot be set on the default port 25, because your Internet Service Provider is blocking that port
• SSL/TLS: leave disabled (if you would like to enable this option, you will need to install an SSL certificate on your account)