Use the contact form

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Send us an email

Shoot us an email at any moment. Classic and reliable.
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Check out our FAQ

We've already answered to most common questions. See them below.

All our products are automatically activated only a few minutes after your order (except if payment by bank transfer, then 2 to 5 business days). All the relevant information regarding your account and your product will be sent to your email instantly.

We don't charge any activation or installation fee. We may charge some transaction fees depending on your payment method. There is no fees for payments made by credit card. In that case, the price shown during your order (ex. VAT) will be the one paid at the end.

Yes! You can change your mind and get a full refund within 10 days, no questions asked. It applies to all our web hosting, reseller hosting and CloudVPS products. Domain names and all renewals are non-refundable .

All our servers are physically located in France. Our offices are located in Paris.

We currently accept the following payment methods : VISA/MasterCard/AmEx Card, PayPal, Payza, Skrill, Micropayment (Phone billing, NeoSurf and Internet+), Bank transfer and Bitcoin

Yes you can instantly upgrade your plan at anytime by just paying the difference directly from your client area.

Open a Support Ticket

Login to your client area and submit your ticket from there.

Connexion to your client area is SSL-secured.

Check out our Knowledgebase

Don't forget to go through our knowledgebase, your answer might already be there.

Where to get my FTP logins? How to create email account? Where do I get my MySQL information? etc. Read our hosting-related articles.

How to access WHM panel? How do I create a new hosting account? How can I setup my own nameservers? etc. Read our reseller-related articles.

How to point my domain to my hosting account? How do I get my EPP code? How do I renew my domain? etc. Read our domain-related articles.